Customers are increasingly driven by goals such as freeing up internal resources to focus on core business, controlling costs or increasing responsiveness and flexibility. In order to assist organisations on deciding on the best way forward for system development or management of IT applications, Sopra India offers its X-Shore approach.

The X-Shore approach is about having the right resources, at the right location, at the right cost and at the right time. It involves:

		Prioritizing the goals of the customer
		Establishing optimized teams at the right locations (at customer site, near the customer office and at offshore locations)
		Establishing an appropriate governance model to manage this team

The following figure illustrates this concept.

Sopra India offers all its services (across different Practice Areas), in the right X-Shore model for the customers requirement. For any X-Shore model, Sopra India establishes a Front Office to function as the client’s single partner handling the Commercial and Project Management aspects of the relationship.

The following figure illustrates how the delivery and management responsibilities are shared between the Front and Back Offices.