Quality Metrics SEI CMMI Framework

Quality

At Sopra India, we believe that quality is a culture, expressed in the way we interact with and cater to the needs of our customers, and in the products and processes we deliver to them. Not only have we met several external quality parameters, we are even more stringent about setting and meeting our own standards. As an organization we emphasize on implementing appropriate processes and improving existing ones for every task that our team members take up. This consciousness for processes and quality is reflected in the work culture and every deliverable of the organization. We began our quality process journey with ISO 9001 in areas of design, development and support. It was followed up with SEI CMM Level 4 assessment for our development centre in May 2002, SEI CMM Level 5 in May 2003 and CMMI Level 5 in Nov 2007. All of our assessments have been and are being carried out by reputed assessment institutions like KPMG and DNV (Det Norske Veritas) B.V. In January, 2006, we received ISO 9001:2000 re-certification for 'Design, Development and Testing of Application and System Software'. In July, 2006, we successfully underwent a surveillance audit by DNV for Risk Based Management System Certification - under accreditation of the Dutch Council for Accreditation (RvA). Our project management techniques, risk management processes and quality control measures enable us to complete projects with a high level of certainty. Continuous process improvement is built into our well defined work practices and is facilitated by the Organization's Process Group (OPG) and the Quality Assurance Group (QAG) at Sopra India.

What it means for you...

Robust requirements management Strong design and development evaluation Well tested deliveries Quantitative project management techniques High value delivered to customer The assurance that the quality of your project will never be compromised - be it in the area of product, process or service quality.